Concessions apply to under 16s or over 60s unless otherwise stated.
Reservations are only accepted for events with 4 or more performances and bookings of 10 or more tickets (block bookings).
A ticket re-sale service is available only for shows that have sold out.
A £2.00 per ticket fee is payable on all successful re-sales.
Ipswich Borough Council cannot accept responsibility for unsuccessful re-sells.
Once purchased the tickets cannot be refunded unless the performance is cancelled or altered in a material way (such as changing the headline act or the main star of the performance).
Tickets may only be exchanged for the same priced tickets within the same production, subject to availability, if returned to the Box Office no later than 48 hours prior to the performance.
If tickets have not been received, or have been lost or mislaid, duplicates can be issued at the show by the venue Box Office.
Any customer buying a ticket for a child for any show at the Regent Theatre or Corn Exchange will be required to pay for that ticket at the price stated unless that child is under the age of 18 months in which case the child will granted entry to the theatre free of charge in the understanding the child will not be given a seat and will be classed as "Babe in Arms".
Should the customer wish for the child to be given a seat then a full priced ticket will need to be purchased.